Frequently Asked Questions

Please take a look at our FAQs below. If you do not find the information you seek, kindly call or email us via our contact page.

When will my order be delivered?

You order will be delivered within 4 to 6 business days based on your location. If you are facing any untoward delays, you can reach out to us through our contact page.

Do you ship internationally?

Yes, we do ship internationally. Please contact us for the details.

Contact : support@trendsandme.com
Call: +91 9947200271

What is the shipping fee?

We offer free shipping for Domestic orders within India

International orders - It is based on the country and region for details contact us:-

Contact : support@trendsandme.com
Call: +91 9947200271

Can I get a refund?

On the rare occasion that a damaged product has been delivered or you are not satisfied with the design, you can return it and get a full refund. The product needs to be unused, with tags attached and in the original packaging for the refund to be processed.

Refunds back to Credit Cards, Debit Cards, Net Banking or Bank Accounts (NEFT) are fully refunded within 3-5 days after we receive and process your return.

What payment methods are accepted?

You can pay for your order through CITRUS Payments which accepts debit cards, credit cards and net banking. Our payment partner ensures that all your online transactions are securely encrypted.Citrus makes digital payments and online checkout processes simpler, faster, safer and easier for an 800
million strong electronically connected user base.

You can also avail online Transfer option which is available in  checkout page.

Can I order a product that has been sold out?

Yes, you can email support@trendsandme.com with the Product Code. We'll check with the respective brands and get back to you with more information.

Can I order in bulk for wholesale and export purposes?

Yes, we do undertake bulk orders for wholesale and export. Please contact at +919947200271 or email support@trendsandme.com for further information.